To make change happen, Pradeep Henry did several things. One of them: write books to describe new methods. Since 1987, Henry has published 1 book, produced 2 books for internal-use, and has recently completed a draft of another book. Here's his published 1990s book.
Published in 1998 by Artech House, USA, the book introduces a software usability driven approach to integrally design information elements (manuals, online help, system messages, and user interface labels).
- Unisys USA: They offered employee training, based entirely on this book. They asked Henry to provide a video intro to their training course (transcript available).
- American Library Association (ALA): They listed the book among "Top Technology Trends 2002" ALA list
- ACM, USA (world’s largest computing society): "This book puts a spin on many of the factors that help achieve useful, usable systems ... Advocates a view that gives the technical writer a more prominent role in life cycle activities ... Easy-to-read book … Moves information products toward first-class status in the development activity ... The treatment of user-centered design is particularly appealing. Henry provides a much-needed connection between the nature of the user, the nature of the task, and the information strategy to support them (this is particularly important in the discussion of online versus print artifacts). Technical writers educated in this model would be valued members of a development team ... Important reading to construct meaningful user interface components … Excellent discussion of design goals and strategies for achieving them." Full review
- IEEE, USA (world's largest technical association): "In addition to showing readers how well-designed information elements can improve software usability while simultaneously decreasing the amount of online and printed documentation, Henry also provides an approach for integrating these elements and their development ... Well-organized … Headings are descriptive … Reasonable job of describing what should be expected from each step along the way, and the deliverables that should come out of each of these steps … Excellent job of providing key information in tables. … Another strength is the examples that Henry provides in illustration boxes … Henry makes it easy enough to see how the principles described in these chapters can be implemented anywhere … Henry has provided a generally useful resource for technical communicators and their colleagues." Full review
- EE|Times, USA: Media coverage under the title, Good Information Design Makes Good Information. The analysis was published September 26, 2000. Media analysis