INDIA's TECH INDUSTRY TRANSFORMED
1986—2007
WHY THE INDUSTRY WAS AT RISK OF LOSING THE OFFSHORING MODEL
India tech only had narrow, coding-centric expertise — exactly at a time when backlash against offshoring was accelerating over lack of user and business perspectives
MY CONTRIBUTION
Introduced and led the adoption of 3 missing customer-centric disciplines — extending engineering beyond coding
PHenry08@gsb.columbia.edu
© Pradeep Henry 2026